If clearing the cache and data doesn’t work then the problem might be caused by a corrupted app file. Method 2: Reinstall Viber to fix crashing issue Once the app has been reset to its original state try checking if the issue still occurs. This will remove the temporary data stored by the app.
Take note that the exact steps to follow might differ for your Android device. To fix this you will need to clear the cache and data of the app. The first thing you should do is to make sure that the problem is not caused by corrupted cached data. Method 1: Clear the cache and data of Viber